Privacy Policy

Lumière Beauty Atelier (“we,” “us,” “our”) is committed to protecting the privacy and personal information of our clients, website visitors, and other individuals whose personal information we collect in the course of operating our makeup-studio business. This Privacy Policy explains how Lumière Beauty Atelier collects, uses, discloses, stores, and protects personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation.

1. Introduction and Company Information

This Privacy Policy applies to personal information collected by Lumière Beauty Atelier through our in-studio services, consultations, bookings, communications, website, social media channels, email, telephone, and any other interactions with us.

Company Name: Lumière Beauty Atelier
Business Type: Makeup-Studio
Address: 214 Queen Street West, Toronto, ON M5V 2A3, Canada
Email: [email protected]
Phone: +1 (416) 587-2946

By using our services or interacting with us, you acknowledge that your personal information may be handled as described in this Privacy Policy.

2. Data Collection and Processing

Lumière Beauty Atelier may collect personal information directly from you, automatically through our digital services, and from third parties where permitted by law. The types of personal information we may collect include:

• Identification and contact information, such as your name, email address, phone number, billing address, and mailing address;
• Appointment and service information, such as booking details, service preferences, event dates, and notes relevant to your makeup application or consultation;
• Payment information, such as transaction details and limited billing information. Payment card details are generally processed by third-party payment processors and are not stored by us unless necessary and permitted;
• Communication records, including emails, messages, inquiry forms, reviews, and customer support interactions;
• Client profile information, such as skin tone, skin type, product sensitivities, allergies, style preferences, and other information you choose to share to help us provide suitable services;
• Website and technical information, such as IP address, browser type, device identifiers, pages visited, and usage data collected through cookies or similar technologies;
• Marketing preferences and consent records, including your preferences regarding promotional communications;
• Images or video, where you voluntarily provide or consent to the use of photographs or recordings for service documentation, portfolio, or marketing purposes.

We collect only the personal information that is reasonably necessary for the purposes identified in this Privacy Policy or otherwise permitted by law.

3. Purpose of Data Processing

Lumière Beauty Atelier processes personal information for the following purposes:

• To provide makeup-studio services, consultations, and related client care;
• To manage appointments, bookings, cancellations, waitlists, and service delivery;
• To communicate with you about inquiries, confirmations, reminders, service updates, and customer support;
• To process payments, issue receipts, and maintain accounting and tax records;
• To understand your preferences, skin concerns, sensitivities, and service requirements in order to tailor our services;
• To maintain internal records, quality assurance, training, and business administration;
• To send marketing communications, promotions, newsletters, or event announcements where permitted and, if required, with your consent;
• To improve our website, services, customer experience, and business operations;
• To detect, prevent, and investigate fraud, misuse, security incidents, or other unlawful activity;
• To comply with legal, regulatory, tax, accounting, and professional obligations;
• To protect the rights, property, and safety of Lumière Beauty Atelier, our clients, staff, and others.

4. Legal Basis for Processing

Under Canadian privacy law, we generally collect, use, and disclose personal information with your knowledge and consent, unless otherwise permitted or required by law. Depending on the circumstances, the legal basis for processing may include:

• Consent: You have given express or implied consent for us to process your personal information for specific purposes;
• Contractual necessity: Processing is necessary to provide requested services, manage bookings, or fulfill our obligations to you;
• Legitimate business purposes: Processing is necessary for reasonable business purposes, such as administration, security, service improvement, and fraud prevention, where permitted by law;
• Legal obligation: Processing is necessary to comply with applicable laws, regulations, court orders, or lawful requests from authorities;
• Other permitted grounds: Where applicable law allows collection, use, or disclosure without consent.

Where consent is required, you may withdraw it at any time subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

Lumière Beauty Atelier does not sell personal information. We may share personal information with third parties only as necessary and appropriate for the purposes described in this Privacy Policy, including:

• Service providers: Booking platforms, payment processors, email service providers, cloud storage providers, website hosting providers, analytics providers, and IT/security vendors;
• Professional advisors: Lawyers, accountants, auditors, insurers, and other advisors who require access to information in connection with their services;
• Authorities and legal recipients: Law enforcement, regulators, courts, or other parties where disclosure is required or permitted by law;
• Business transfers: In connection with a merger, acquisition, reorganization, sale of assets, financing, or similar transaction, subject to appropriate confidentiality protections;
• Other third parties with your consent: Where you request or authorize us to share information.

We require third-party service providers to safeguard personal information and use it only for the purposes for which it was disclosed, subject to contractual and legal obligations.

6. Data Transfer to Third Countries

Some of our service providers may store or process personal information outside Canada, including in the United States or other foreign jurisdictions. As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries.

Where we transfer personal information outside Canada, we take reasonable steps to ensure that appropriate safeguards are in place, including contractual protections, security measures, and vendor due diligence, as required by applicable law.

7. Storage Duration

Lumière Beauty Atelier retains personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal, accounting, or reporting obligations, and to resolve disputes or enforce agreements.

• Client booking and service records are generally retained for a reasonable period after the last interaction to support administration, customer service, and business records;
• Financial and tax records are retained for the period required by applicable law;
• Marketing consent records are retained until you withdraw consent or unsubscribe, plus a reasonable period thereafter to maintain suppression records;
• Images, testimonials, or promotional content are retained in accordance with the consent given and our internal retention practices.

When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it in accordance with our retention practices and legal obligations.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information held by Lumière Beauty Atelier:

• Access: Request access to the personal information we hold about you and information about how it is used and disclosed;
• Rectification: Request correction of inaccurate, incomplete, or outdated personal information;
• Erasure: Request deletion of personal information in certain circumstances, subject to legal and operational retention requirements;
• Restriction: Request that we limit the processing of your personal information in certain situations;
• Data portability: Request a copy of certain personal information in a structured, commonly used format where applicable law provides for such a right;
• Objection: Object to certain processing activities, including direct marketing where applicable.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable legal requirements.

9. Withdrawal of Consent

Where our processing is based on your consent, you may withdraw that consent at any time by contacting Lumière Beauty Atelier or using any available unsubscribe mechanism in our communications. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may limit our ability to provide certain services, respond to requests, or send you marketing communications. In some cases, we may still be permitted or required to retain or process certain information under applicable law.

10. Right to Complain

If you have concerns about how Lumière Beauty Atelier handles your personal information, we encourage you to contact us first so we can attempt to resolve the issue promptly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy regulator. For more information on your rights and how to submit a complaint, please consult the relevant privacy authority in your jurisdiction.

11. Data Security

Lumière Beauty Atelier uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include:

• Access controls and password protection;
• Secure storage and restricted access to records;
• Encryption or other protective measures where appropriate;
• Staff confidentiality obligations and privacy awareness practices;
• Vendor due diligence and contractual safeguards for service providers.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect personal information in accordance with applicable law.

12. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact:

Lumière Beauty Atelier
214 Queen Street West, Toronto, ON M5V 2A3, Canada
Email: [email protected]
Phone: +1 (416) 587-2946

Please include sufficient detail in your request so that we can identify you and respond appropriately.

13. Changes to Privacy Policy

Lumière Beauty Atelier may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated policy on our website or otherwise provide notice as appropriate.

The “last updated” date should be reviewed periodically to determine whether changes have been made. Your continued use of our services after any changes are posted constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.

Last Updated: July 3, 2026